Team Bios

by dawnconrey

Team Bios

Jennifer Cowel, Kurt Patton, John Rosing and Mary Cesare-Murphy are joined by 20 independent consultant associates. They represent the industry’s best healthcare consultants and content experts. And, they are experienced in getting the help you need, when you need it.

Jennifer Cowel

Jennifer Cowel, RN, MHSA


Jennifer Cowel is CEO of Patton Healthcare Consulting, Inc and a patient safety, accreditation and regulatory compliance consultant. Jennifer joined Patton Healthcare Consulting as Vice President and Principal in 2007. Previously, she held a variety of leadership and management roles during more than 17 years with The Joint Commission including the Director of Service Operations. Prior to her departure in early 2007, Jennifer was the hospital surveyor representative on the Standards Improvement Initiative (SII). Jennifer was also a nurse surveyor certified to survey the standards in the Hospital Accreditation Manual.

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Kurt Patton

Kurt Patton, MS, RPH


Kurt served as Executive Director of Accreditation Services at the Joint Commission for almost eight years until December 2005. In this role, he worked with all types of accredited organizations seeking to be re surveyed, merging, evolving, acquiring new services, as well as new organizations seeking to become accredited. He managed the post survey process for all accreditation programs, which includes issuance of accreditation decisions and reports as well as monitoring the organizational database for intra-cycle monitoring events.

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John Rosing

John Rosing, MHA, FACHE


John R. Rosing has joined Patton Healthcare Consulting, Inc, as Vice President and Principal in 2008. Previously, he was Practice Director of Accreditation and Regulatory Services and Senior Consultant for 11 years at The Greeley Company, a consulting firm and subsidiary of HCPro, Inc.

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Mary Cesare

Mary Cesare-Murphy, PHD


Mary Cesare-Murphy, Ph.D. served as the Executive Director of Behavioral Health Accreditation at the Joint Commission from 1990 until the beginning of June 2013. In this role she was the behavioral health product line leader responsible for tactical operations including product develop and strategic planning. Dr. Cesare-Murphy served as the Joint Commission liaison to national behavioral health professional and provider associations.

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Libby Chinnes

Elizabeth (Libby) F. Chinnes, RN, BSN, CIC, FAPIC

Ms. Chinnes is an infection prevention and control consultant with over 30 years of experience in all healthcare settings. She has had her own consulting company, IC Solutions, LLC, for 19 years and has been Board Certified in infection prevention and control since 1983. Prior to that, Libby worked in the healthcare industry as an Infection Control specialist and before that was coordinator of Roper Healthcare System Infection Prevention program for 15 years. She has also worked in the university setting as an Infection Preventionist.

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Suzanne Feld

Suzanne F. Feld, MHR, RN, CJCP

Suzanne Feld is a professional nurse with over thirty years of diverse experience in many acute healthcare organizations. Her passion for improving healthcare quality and patient safety led to her employment with The Joint Commission (TJC) as a nurse surveyor in the hospital program for more than seven years. Additionally, Suzanne spent a 10-month professional fellowship working in The Joint Commission central office dedicated to the redesign of the accreditation survey process, Shared Visions New Pathways.

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Kathleen Good

Kathleen Good, MSN, RN

Prior to joining Patton Healthcare Consulting, Inc. Ms. Good worked at The Joint Commission for over 17 years. Throughout her career at The Joint Commission, she held such key positions as Surveyor for the Hospital and Home Care Accreditation Programs, Field Director for Surveyor Management and Development, and was a surveyor designee on the Surveyor Advisory Committee. In addition, Ms. Good has served as a content expert reviewer for Joint Commissions Publications and is trained as a Yellow Belt. Ms. Good is a certified nurse surveyor and served as a nurse surveyor representative on the Standards Improvement Initiative.
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Elise Gropper

Elise I. Gropper, PhD, RN, CPHQ, NEA-BC

Elise Gropper specializes in the areas of Joint Commission accreditation, CMS regulatory compliance, ANCC Magnet Recognition Program®, CARF accreditation, staff development, performance improvement, and patient care redesign. Elise Gropper has served as a consultant to hospitals, behavioral health organizations, home health agencies, long-term care facilities, ambulatory care centers, surgi-centers and physician offices since 1995.

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Gloria Legere

Gloria M. Legere, RN, MS, JD, CPHQ

Gloria Legere is a hospital accreditation and patient safety consultant. Gloria has been a member of the Patton Healthcare Consulting team since 2012. Her focus is assisting clients to develop practical, long term strategies for continuous readiness for Joint Commission and CMS compliance. Previously, she was a consultant with the Greeley Company where she also provided accreditation and patient safety expertise.

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John Milazzo

John “Jack” Milazzo, MD

Prior to Joining Patton Healthcare Consulting, Inc. Dr. Milazzo was a Joint Commission Surveyor for 12 years, leaving in 2016. Dr. Milazzo was trained under the Accreditation Manual for Hospitals, Office Based Surgery, and Critical Access Hospital programs. He was also a member of the Special Survey Unit and the Department of Defense Survey Team during his tenure at TJC.
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Lauren Donaldson, Manager of Marketing and Operations

Lauren Donaldson joined Patton Healthcare Consulting in 2016 as the Marketing and Operations Manager. Receiving a Bachelor’s Degree from DePaul University in Chicago, Lauren graduated with a double major in Communication Studies and Public Relations and Advertising. Lauren continued her education and received a certificate in Healthcare Management from Loyola University in Chicago. Lauren has worked in the health care industry since 2007, filling various roles from Administration, to Managerial, to Clinical as a Licensed Massage Therapist.
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Valentino Tesoro

Valentino E. Tesoro, MD, FACS, MBA

Valentino E. Tesoro, MD, FACS, MBA is a Patient Safety, Quality and Accreditation Consultant for Patton Healthcare Consulting.

Dr. Tesoro worked for The Joint Commission from 2004 – 20016 as a Hospital Accreditation Surveyor. Hospitals that he surveyed include Academic, VA, Department of Defense, Surgical and Community Hospitals. He conducted Intra-Cycle Monitoring Surveys as well as Office of Quality Monitoring (OQPS) Surveys. In addition, Dr. Tesoro served as Team Leader for several large hospital system surveys including Kaiser, SSM, CHS, and VA Hospitals. Other duties at The Joint Commission included serving as a preceptor for newly hired surveyors.

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Debra Zak

Debra Zak, Ph.D., RN, L. Ac.

Dr. Zak has more than 35 years of extensive experience in the health care industry with a successful record of increasing responsibility in various healthcare settings. Her experience spans from clinical and consultant experience in hospitals and home care organizations to progressive leadership experience at The Joint Commission related to accreditation products, programs, standards and survey processes.

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Lauren Metzger, Manager of Client Relations

Lauren came to Patton Healthcare Consulting in 2018 as the Manager of Client Relations.
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