Brooke Jones
Client Coordinator
(888) PHC-INC1 ext. 707
Ms. Brooke Jones joined the Patton and Barrins team in 2022 as Project Coordinator. She later served as Marketing and Business Development Associate before transitioning into her current role as Client Coordinator.
As Client Coordinator, Brooke serves as a primary point of contact for clients and plays a key role in ensuring projects run efficiently from start to finish. She partners with clients, consultants, and internal teams to coordinate project logistics, facilitate clear communication, and proactively resolve challenges as they arise. By anticipating client needs and managing competing priorities, she helps deliver a seamless experience throughout every engagement while maintaining Patton and Barrin’s commitment to exceptional client service.
In addition to supporting client engagements, Brooke oversees consultant scheduling, prepares client invoices, and manages consultant expense reporting. She coordinates the company’s quarterly team meetings and maintains accurate client records, contact information, and internal databases. Her attention to detail, organizational expertise, and ability to manage complex workflows help keep daily operations running smoothly and support the success of both clients and consultants.
Prior to joining Patton and Barrins, Ms. Jones worked in the customer service industry for eight (8) years. During that time, she provided product information, resolved customer concerns, managed financial transactions, and trained new employees. This experience strengthened her communication, organization, and relationship-building skills.
Ms. Jones received her bachelor’s degree in English from Indiana University Bloomington in 2022. In her free time, she enjoys reading, hiking with her dog, Junie, and watching TV. She currently lives in Nashville, TN.