Julia Finken, RN, BSN, MBA, CPHQ, CLSSMBB
Executive Vice President
Julia Finken is the Executive Vice President of Accreditation & Regulatory Compliance for Patton Healthcare Consulting and Barrins & Associates. She joins the HBS family with a remarkable 25+ years of healthcare industry expertise which includes a 17+ year tenure with The Joint Commission.
Kathy Eichner, RN, MSN, CPHQ, CJCP
Principal Consultant
Kathy Eichner is a senior healthcare executive and Principal Consultant with more than 40 years of experience in clinical operations, regulatory compliance, quality, and performance improvement. She brings over 20 years of consulting expertise, partnering with healthcare organizations to strengthen accreditation readiness, improve operational performance, and achieve sustained regulatory compliance.
Laurie Farmer, MSN, RN
Principal Consultant
Laurie Farmer, MSN, RN is a healthcare executive consultant with more than 35 years of experience in clinical operations, regulatory compliance, patient safety, and performance improvement across the healthcare continuum. She helps healthcare organizations strengthen quality, improve operational performance, and achieve sustainable readiness for accreditation and regulatory review.
Linda M. Shepherd, DNP, MBA, BSN, RN, NEA-BC, FAAN
Principal Consultant
Linda M. Shepherd, DNP, MBA, BSN, RN, NEA-BC, FAAN is a senior healthcare executive and Principal Consultant with more than 40 years of experience leading clinical operations, quality, patient safety, and organizational transformation across the healthcare continuum.
John Berry, RN, MSN, SQIL
Principal Consultant
John Berry, is a healthcare executive and Principal Consultant with extensive expertise in CMS regulatory compliance, behavioral health operations, and accreditation strategy.
John Rosing, MHA, FACHE
Vice President & Principal
John R. Rosing joined Patton Healthcare Consulting as Vice President and Principal in 2008. Previously, he was Practice Director of Accreditation and Regulatory Services and Senior Consultant for 11 years at The Greeley Company, a consulting firm and subsidiary of HCPro, Inc. Prior to his work with Greeley, he served for over 17 years in hospital management including holding positions as Vice President, Vice President of Medical Affairs, and Associate Administrator.
Senior Leadership
Cynthia Battista, MS
Director, Contracts & Client Engagement, Accreditation & Regulatory Compliance and Operational Excellence
Cynthia Battista is a healthcare accreditation and client engagement professional with more than 35 years of experience supporting healthcare organizations across the accreditation, consulting, and regulatory landscape. She brings extensive expertise in client relations, contract management, strategic growth, and helping organizations identify solutions that support quality, compliance, and operational excellence.
Mary Kay Bowie, RN, BSN, MHSA, CPHQ
Client Engagement Leader, Accreditation & Regulatory Compliance and Operational Excellence
Mary Kay Bowie is a healthcare quality and performance improvement professional with more than 30 years of experience spanning clinical care, healthcare administration, accreditation, performance measurement, and strategic client engagement. She works closely with healthcare organizations to identify opportunities for improvement and connect leaders with solutions that strengthen quality, patient safety, operational performance, and regulatory readiness.
Lauren Donaldson
Operations Director
Lauren Donaldson joined Patton Healthcare Consulting in 2016 and currently serves as Director of Operations. Following the acquisition by HBS in 2022, she expanded her role to support both Patton Healthcare Consulting and Barrins & Associates, playing a key role in the integration and growth of the Accreditation and Regulatory Compliance (ARC) division.
Lindsey Cowel
Operations Director
Lindsey Cowel joined Patton Healthcare Consulting in 2015 as a Project Manager and in 2021, became the Operations Manager. In the same year, Patton Healthcare Consulting merged with Barrins & Associates and Lindsey now oversees operations for both companies.
Brooke Jones
Client Coordinator
Ms. Brooke Jones was welcomed to the Patton Healthcare Consulting team in 2022 as the Project Coordinator and promoted to Marketing and Business Development Associate in 2025. Her main role consists of drafting and editing client contracts, managing expense reports, and scheduling client surveys. She ensures consistency and comprehensiveness across databases, while providing excellent client service.
Julianne Osborn
Marketing and Business Development Associate
Julianne Osborn is a Marketing & Business Development Associate at Patton Healthcare Consulting and Barrins & Associates. She supports the firm’s business development and marketing initiatives by managing client and prospect relationships, coordinating outreach efforts, maintaining CRM data, overseeing the firm’s social media presence, and developing marketing materials that strengthen brand awareness and client engagement.