Lena Browning Calloway, MHA, BSN, RNC-NIC, CSHA
Nurse Consultant
Lena Browning Calloway, MHA, BSN, RNC-NIC, CSHA is a nurse leader and accreditation specialist with more than twenty years of experience in clinical leadership in acute care settings. Throughout her career, she has demonstrated a commitment to improving patient safety by empowering staff and leadership to maintain continuous compliance and achieve excellence in patient care across healthcare settings. As a Principal Consultant with Compass Clinical Consulting, Ms. Browning Calloway served as team lead for the accreditation and regulatory compliance survey team. She has a strong commitment to client relationships and provides support to retainer clients to ensure patient safety and quality of care.
Most recently, Ms. Browning Calloway has fulfilled 6 Interim positions as Director of Accreditation and Vice President of Quality and Patient Safety. She was responsible for restructuring Accreditation and Quality departments by successfully leading organizations to achieve better patient outcomes, continuous compliance and preparation for survey readiness for their triennial Joint Commission (TJC) or Centers for Medicare and Medicaid Services (CMS) survey. Since then, those organizations have had successful surveys with no condition-level findings. Additionally, she has successfully coached numerous organizations through Immediate Jeopardy situations with all organizations getting the Immediate Jeopardy citation lifted and no condition level findings noted on return surveys. She is a true pioneer in leadership development and coaching for excellence in healthcare accreditation.
Prior to consulting, Ms. Browning Calloway has over a decade of experience in Accreditation and Regulatory leadership. As an expert for CMS, TJC, and state regulations, she has performed system-wide tracers for continuous readiness and patient safety, coordinated accreditation and regulatory surveys, chaired, and facilitated continuous readiness committees, and coached staff and leadership in effective compliance and performance improvement strategies. Additionally, Ms. Browning Calloway has experience in Quality and Patient Safety, Performance Improvement, Medical Staff Credentialing and Privileging, Contract Management, and Strategic Planning for Hospitals and Home Care Agencies. She is extensively experienced in assessing all Joint Commission standards and CMS Conditions of Participation and has experience in accreditation processes for all accrediting manuals and post survey activities.
Ms. Browning Calloway earned her Master of Healthcare Administration from the University of Southern Indiana and her Bachelor of Science in Nursing from Murray State University. She is a Registered Nurse Certified in Neonatal Intensive Care, a Certified Specialist in Healthcare Accreditation, and holds numerous certifications in basic life support, neonatal and pediatric advanced life support, and newborn resuscitation and post-resuscitation stabilization. Additionally, she is a member of the Association for Professionals in Infection Control and Epidemiology (APIC).