August 2024
Inside This Issue
This being August we are in the peak season for summer vacations for both healthcare workers and accreditation surveyors. Fortunately, this month’s issue of Perspectives does not have any major new standards that have to be implemented in the coming few months. So, if you are sitting by a lake, the ocean, or in the mountains enjoying your time away from the office, continue to do so.
CMS Consent Memo, Revisited:
The most significant issue discussed this month is an explanation from TJC on how they will be assessing the CMS memo QSO-24-10 that was first published in April then subjected to an odd CMS revision and reposted with the original date. See our June and July newsletters for background information. TJC has now explained they will be evaluating the revised CMS language relative to informed consent for sensitive examinations that may be conducted for teaching purposes. TJC explains that informed consent is required if:
- any clinical students will be performing intimate/sensitive examinations for teaching purposes, or if
- these students will be performing any important tasks relative to the surgery.
If the patient is under anesthesia a documented and signed consent form is required. If the patient is not subject to anesthesia, consent is still required, but it can be documented in a progress note. We noted that TJC indicated that they will be updating the survey activity guide, not the standards manual, with this explanation. However, we also see this same information posted as a standards FAQ.
Life Safety Drawings:
This month’s Consistent Interpretation column discusses LS.01.01.01, EP 3 relative to life safety drawings. Approximately 20% of hospitals were scored noncompliant for this issue last year. The guidance/interpretation section provides clarity on the two key problems that can arise:
- The drawings do not contain all the required elements per the EP
- The drawings do not reflect renovations, updates or changes
If you look at the EP it specifies the mandatory data elements that must be contained on these drawings. These are:
- Areas that are fully sprinklered if the building is only partially sprinklered
- Locations of hazardous storage
- Locations of all fire rated barriers
- Locations of all smoke related barriers
- Sleeping and non-sleeping suite boundaries, including size
- Locations of designated smoke compartments
- Locations of chutes and shafts
- Any approved equivalencies or waivers.
As 20% of surveyed hospitals are struggling with this requirement, we would suggest self-assessment to verify compliance. First take a look at the drawings and ask the person most knowledgeable about the drawings to point out each of the bulleted items above. Secondly, ask when the drawings were prepared or last revised, and how they are kept up to date. Ask to see how the drawings reflect the changes made on several of the most recent renovations, or areas where rooms have been re-purposed.
As we have also seen situations where no one can get their hands on the drawings quickly, you might want to verify who is the keeper, who is the back up, and where are they stored.
If you are in need of assistance with this task our LSC experts and our CAD team at HBS – Patton Healthcare can review your current set of drawings and verify the Life Safety features based on those drawings. Our experienced and dedicated team will provide you with an updated set of drawings. Contact us at: JenCowel@PattonHC.com
Texting of Medication Orders:
A few months ago, when CMS and TJC changed their rules to permit texting of medication orders using a secure texting platform, we cautioned in our May newsletter about reintroducing potential transcription errors or unfamiliar/non-standardized abbreviations of texted medication orders into the EMR. At that time CMS and TJC only specified that the texting platform had to be compliant with HIPAA and the HITECH Amendment Act.
We recently asked the TJC standards interpretation group a very specific question about texting of medication orders. The question we posed was: Is it acceptable if the provider texts an order on a secure message app and the nurse has to enter that order into the EMR almost as if it were a telephone order? The very clear response from TJC was as follows:
“In accordance with the guidance provided by CMS, this would not be acceptable. The secure texting platform (STP) must be integrated into the electronic medical record system.”
This response certainly has the potential to enhance safety if using texted medication orders, but it likely will reduce the number of electronic medical record platforms that are compliant with the expectation. As this is not yet posted as an available FAQ, we would encourage readers to verify that if their EMR and secure texting platform have this capability before proceeding with or expanding their use of texted medication orders.
Autism Friendly Spaces:
This month’s issue has EC related marketing articles for TJC’s new certification and accreditation programs for telehealth and sustainability. There is also an interesting article about Autism Friendly Spaces that is worth taking a look at. As autism appears to be more prevalent and we learn how to better react to and serve patients with autism, there are environmental issues relative to sensory stimuli that could help to keep these patients safe and calm. Sights, lighting, sounds and smells are identified by the authors as worthy of consideration. For example, bright fluorescent or LED lighting and reflective surfaces may be of concern. Providing some space with natural lighting or dimmable lighting might be an option. Similarly large waiting areas with loud televisions may be of concern. The authors suggest adapting the space to the needs of patients who may have autism, including providing access to sensory rooms that include a calming zone, transition zone and active/exploratory zone. The article also contains a boxed area with weblinks to 6 different resources that may be helpful in considering design features for creation of better spaces to serve patients with autism.
ACHC: Assessing Competencies:
The ACHC blog post on July 24th describes their requirements for assessing competencies. You can access this posting using the following link: https://www.achc.org/blog/assessing-competencies-helps-ensure-quality-and-safety-of-patient-care/
Regardless of which accreditor you use, this blog has useful information relative to competency requirements as it consolidates all the requirements from different departments or clinical services under the umbrella of competencies rather than scattering them throughout their manual under topics such as restraint or infection prevention or other.
CIHQ: Incident Reporting Software:
Their August newsletter has a brief article on incident reporting software, but it really is just an introduction to this very important subject. Incident reporting software can make the staff reporting easier, which leads to enhanced reporting, or it can make it cumbersome leading to reduced reporting. Being able to sort, distribute for follow-up, and track responses from area managers is also essential. While the blog post is limited, we did note that the CIHQ partner, SafeQual, is conducting a risk management webinar for them on December 10, 2024 that may provide more insight on software tools. The registration link for this webinar is available here: https://register.gotowebinar.com/register/6439425526577215064
DNV: Cybersecurity and AI:
DNV is conducting a webinar on August 28th on Healthcare Cybersecurity and AI. You can register for their webinar using this link:
ESRD Programs: Medical Director Board Certification:
There were no QSO memos directed to hospital readers during the past month. There was one new memo, QSO-24-16 directed to ESRD programs relative to medical director board certification requirements. The memo does not appear to create any new requirements, but rather to clarify existing requirements. The memo also details a process for a potential waiver request if the ESRD clinic cannot obtain a board certified medical director.
Consultant Corner
Dear Readers,
We did this in Aug 2020, so let’s do it again!! To commemorate the unwritten
vacation month for the healthcare industry, let’s see where you’ve been working
from or been to this summer. Submit a workspace photo from this season to
ExpertAdvice@PattonHC.com and we will announce a winner next month and
we will send you some goodies. Here’s one of ours, from Norway!
Thank You,
Jennifer Cowel, RN MHSA
JenCowel@PattonHC.com
Julia Finken, RN, BSN, MBA, CPHQ
julia.finken@hbsinc.com
Kurt Patton, MS RPh
Kurt@PattonHC.com
John Rosing, MHA
JohnRosing@PattonHC.com